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  • Error: Can't connect to FTP-server


    Solution: Double-check FTP Host and password; Note that SFTP is not supported; Modify the permissions in your hosting account using the File Manager cPanel tool

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  • Error: Can't find config-file package.xml inside a package.


    Contact with your hosting to make sure the PHAR library enabled for your PHP.

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  • Error: There has been a critical error processing your request.


    Solution: Please check AbanteCart and web server webserver error logs for more details.

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  • I have successfully upgraded to the new version but cannot find new features


    Solution: Some features are dynamic content-related and cannot be updated with the auto-update process. You can always found default configuration and dynamic content in our demo. Example of dynamic content: menu items, order statuses, banners.


  • Error: Table 'abc_email_templates' doesn't exist Error 

         Solution: Some tables were not created during AbanteCart upgrade you can restore backup and upgrade manually (recommended) or try this solution