When you create backup or export csv files task failed with Error: cannot to pack error (solution below can be applied for 'Error during export!' and Can't unpack package issues)
Make sure sys_temp_dir in your php is writable
In the Admin → Settings → System → click PHP Info in the top left. Search on page sys_temp_dir value. If no value present please add it and make sure this folder is writable. You can ask your hosting support for help or try to configure php.ini yourself. |
Even if you fail to compress backup file you still can find not compressed backup folder in the admin/system/backup/ directory. Not compressed export file with csv can be found in admin/system/data/ directory on your server |
this is related to your server setup, please contact your hosting to help you configure php or php modules |
Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.
|