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  • Error: Can't connect to FTP-server

    Solution: Double-check FTP Host and password; Note that SFTP is not supported; Modify the permissions in your hosting account using the File Manager cPanel tool

  • You change file permissions


    but Warning: Some file or directory does not have write permission


    appears again

    Change permissions for the directory where a file is located.


  • Error: Can't find config-file package.xml inside a package.

    Contact your hosting to make sure the PHAR library is enabled for your PHP.

  • Error: There has been a critical error processing your request.

    Solution: Please check AbanteCart and webserver error logs for more details.


  • I have successfully upgraded to the new version but cannot find new features

    Solution: Some features are dynamic content-related and cannot be updated with the auto-update process. You can always found find default configuration and dynamic content in our demo. Example of dynamic content: menu items, order statuses, banners.


         Solution: Some tables were not created during the AbanteCart upgrade you can restore backup and upgrade manually (recommended) or try this solution