Mail Protocol: SMTP
SMTP refers to using another server (not your hosting) to deliver your emails.
Please refer to your SMTP server documentation in order to setup SMTP correctly!
SMTP Host: type the IP address or the name of the server
SMTP Username: here you have to type the full email address of the email account you created earlier. Don't type just the username part, but the whole address (e.g. firstname.lastname@example.org)
SMTP Password: type the password of the same email account. Make sure your mail password contains only UTF-8 characters.
SMTP Port: Port may vary. The most common ports are 25, 465, 587
SMTP Timeout: Default value 5. Sometimes you need to increase this value to give more time for the mailer to answer.
Shared hosting companies usually limit the number of SMTP e-mails you can send.
Note that RFC standards require that the "From" address and the actual email address from which the mail is sent be identical, so we strongly recommend that you have one and the same email address set in both the "SMTP Parameters" section and in the Store Details settings
Example of Gmail SMTP
Mail Protocol – SMTP
SMTP Host - ssl://smtp.gmail.com
SMTP Username - your username (aka username if your email is email@example.com)
SMTP Password - your Gmail password
SMTP Port - 465
As a security precaution, Google (Gmail) may prevent an application from accessing your account if it's the first time Google has seen this application sign in to your account, or if it's attempting to sign in from a new location.
Gmail sends an email “Suspicious sign-in prevented” and after login in Gmail asks you to confirm this attempt as legal. Just follow Google instructions. Also please check if you have any firewall on your server that blocks outgoing connections.
Note: "password incorrect" error
Change your Gmail account settings to allow less secure apps to access your account. Follow these steps:
- Go to the "Less secure apps" section in My Account.
- Next to "Access for less secure apps," select Turn on. (Note to Google Apps users: This setting is hidden if your administrator has locked less secure app account access.)
In addition, GMAIL may alert you with "Someone has your password" mail. In this case please review and accept.